Four Growers (2021 - 2025)
Role: Chief of Staff
As Chief of Staff and the first non-engineering hire, I drive operational efficiency and organizational growth by leading Operations, HR, Marketing, and Logistics, while supporting Finance and Sales. I proactively lead and execute on any task required, managing special projects and bridging critical gaps across all business functions.
Accomplishments:
Led recruitment and onboarding, expanding the team from 6 to 27 employees across three countries.
-- Recruited talent in software, hardware, sales, finance, and field operations.
-- Established an internship program.
-- Co-led the U.S. Green Card application process for employees.
Negotiated office expansions and renovations to accommodate growing team needs.
-- Achieved a 30% expansion in Year 1.
-- Led research and co-executed a 215% expansion in Year 4.
-- Streamlined logistics and expanded global operations.
Established the North American shipping process.
-- Led shipping and logistics for robot builds and repairs.
-- Coordinated shipments to Canada and the Netherlands.
Enhanced marketing and brand presence.
-- Planned, designed, and managed vendor selection for a new brand website.
-- Developed marketing plans and created web content and videos.
-- Led brand representation at regional trade shows.
-- Executed unique B2B marketing partnerships.
Supported finance processes and fundraising efforts.
-- Managed weekly and monthly finance tasks, handling six-figure balances.
-- Oversaw accounts payable and receivable.
-- Co-led Series A raise research and supported the formal raise, securing $9 million in funding.
Start Now Pittsburgh (2015 - 2021)
Role: Founder & Operator
(Acquired by Technically Media in 2021)
Founded & grew a news media organization that covered the the tech, innovation and entrepreneurship spaces in Pittsburgh's ecosystem. We're brought to light the stories that matter most and the activity that drives progress.
Highlights / Wins:
- Grew the team (from 2 —> 9)
- Designed & wrote over 290 weekly emails
- Led finances, sales, and brand marketing
QCC / Quayle Creative (2013 - Present)
Role: Founder & Consultant
QCC is an operations consultancy that focuses on turning ideas into reality through business operations. We primarily work with startups or small businesses (under $10M in annual revenue) that are looking to establish operations playbooks that will help them scale without the threat of crashing into pieces. Often times, we act as the #2 (COO or Chief of Staff style) in partnership with visionary leaders.
2013 - 2015: Freelance Graphic Designer
2016 - Present: Operations Consultant